Frequently asked questions
- 01
The 1st step in signing up for our lesson is to schedule your child for a free skill assessment via our website > https://www.totalswimming.net/promotion. Upon submission of your contact details. Our center coordinator will get in touch with you to organize the skill assessment consultation session.
- 02
Our lesson fees are charged per term, with each term consisting of 10 to 12 lessons. Fees range from $30 to $35 per session, depending on the center.
- 03
We do not offer replacement lessons for those lessons missed due to personal reasons. Lessons will be conducted in accordance with the scheduled term dates. Learners are encouraged to attend lessons consistently so that their swimming skills can be developed fully.
- 04
We don't offer fee adjustments for lessons missed due to common illnesses, including COVID-19, as the spot is reserved for your child. For serious medical conditions requiring more than 14 days of recovery, you can apply for lesson suspension at mc@totalswimming.net. Each case is reviewed individually.
- 05
We don't cancel lessons due to bad weather. Instead, we switch to dry-land training, which helps develop your child's fundamental movements for swimming. Once it's safe, we'll resume in-water lessons.
- 06
Yes, there will be termly skill assessment conducted. The purpose of the skill assessment is to provide a termly review of how much your child have progress. It is not an assessment of how well they have done.
(Note: Every children develop at a different pace, it is important for us to make learning encouraging and positive.)
- 07
Yes, an E-Certificate of Achievement will be issue to all children that meet the must-see criteria for each skill level. The certificate serves as an encouragement and recognition of their effort in learning progress.
- 08
Our student-to-teacher ratio is 1:6 for entry-level classes (Beginner, Elementary & Stroke School 1) and 1:8 for intermediate classes (Stroke School 2 to 4).
- 09
Yes, you can book a our Fun Water Explorer Class. This is a FUN introductory lessons for beginner to experience their first splashes in a class setting. It serve as a stepping stone to help young beginner age 4yrs to 8yrs get an immersive experience with us. The explorer class is $59.00 for 4 x 30mins weekly sessions.
You can make a booking for the class at https://www.totalswimming.net/funexplorer
- 10
Yes, we charge a $50.00 non-refundable registration fee for new students. You'll receive a New Swimmer Starter Kit, including a special kickboard and swim bag.
- 11
Yes, there is a $60.00 deposit that will be collected for each new student enrollment. Deposits are refundable upon submission of a cancellation notice at least two weeks (14 days) prior to the commencement of the new swimming term. Refund requests received after this period will not be eligible for reimbursement.
Lesson Cancellation Notice to be submitted via email @ withdraw@totalswimming.net with the following details:
Name of Student
Date of Last Lesson. (DD/MM/YYYY)
Reason for Cancellation
Mobile number for Paynow.
- 12
Expert Instructors for Every Level
At Total Swimming, our team consists of highly qualified senior and junior teachers, coaches, and trainers, all with extensive experience in delivering our comprehensive swimming curriculum. Whether guiding beginners or refining advanced techniques, our instructors are dedicated to fostering skill development at every level.
Recognized Certifications & Continuous Development
Many of our instructors hold certifications from leading training organizations, including the American Swim Coaches Association (ASCA), the Australian Swim Teachers & Coaches Association, and Sport Singapore, ensuring the highest standards in swim education.
Additionally, Total Swimming is an ITE-recognized On-the-Job Training (OJT) centre, providing professional development for trainees in the sports and wellness industry. This commitment to ongoing learning guarantees that our teaching and coaching staff remain at the forefront of industry best practices.



